8.1 Very Good Based on 61 reviews
Editor's Pick

"This sprawling nature reserve sits among jungle trails and an on-site cenote. Guests traverse extensive grounds between a water park and rocky shoreline. Best for active families, less so for anyone needing quick on-site dining access."

From US$ 230 US$ 200 per night
Save 13%
Check-in
4 Sept 2026
Check-out
5 Sept 2026
Guests
2 guests

Adults:

2

Children:

0
  • Free cancellation
    on many rooms
  • No booking fees
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Why guests choose Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)

  • Select Club
    Exclusive beach access
  • Waterpark
    29 slides
  • Biosphere Reserve
    Cenotes and trails
  • 9 Restaurants
    International cuisines
  • Full-Service Spa
    Sauna, hammam, yoga
  • Gran Coral Golf
    Within the estate

Overview

Offering guests 5 hot tubs, the fantastic Sandos Caracol Nature Resort & Water Park All Inclusive Playa del Carmen ideally sits a 10-minute drive from Ambarte Handicraft Museum. Located 3.2 miles from Nuestra Senora del Carmen Catholic Church, this Playa del Carmen resort offers views of the garden and a year-round outdoor pool.

Located about 25 minutes' walk from a private beach, the hotel is surrounded by palm trees and a river. Located in the exclusive area, the Sandos Caracol Nature Resort & Water Park All Inclusive Playa del Carmen is 3.3 miles from Quinta Avenida. Nature lovers will appreciate the proximity to Xcalacoco, which is approximately 25 minutes' walk away. Along with other cultural attractions Riviera Art Gallery is nestled 2.9 miles from the property. For those traveling from afar, Aeropuerto de Playa del Carmen airport is 15 minutes' drive away.

The 5-star Sandos Caracol Nature Resort & Water Park All Inclusive has 216 rooms with a balcony. A flat-screen TV with satellite channels along with a mini fridge bar, coffee and tea making facilities are provided. An air conditioner are featured for guests' comfort. Offering a bidet, a walk-in shower, and a separate toilet, the bathrooms are also fitted with a hairdryer and dressing gowns.

This Playa del Carmen hotel features a gourmet buffet breakfast. The à la carte La Laguna restaurant serves international food. The Sandos Caracol Nature Resort & Water Park All Inclusive also offers a swim-up bar featuring free wireless internet, live music, and a pool table.

  • Check-in
    from 15:00 until 23:59
  • Check-out
    until 12:00
  • Hotel class
    5 stars
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)
Our tips

Should you book Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)?

Perfect if you
  • want a private check-in experience - the Select Club offers an exclusive reception area and concierge service.
  • plan to use the water sports center - the resort includes a dedicated water sports center for activities.
Maybe skip if you
  • expect the entire property to be adults-only - families are welcome throughout the resort except in the Select Club section.
  • need an airport shuttle included in the rate - the airport shuttle is available for a surcharge.
Best for
  • the on-site aqua park with water slides

Facilities of Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only)

General
  • Non-smoking rooms
  • Free Wi-Fi in public areas
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Fire extinguishers
Dining
  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
Leisure & Sports
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Aqua park
  • Entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage
  • Fitness centre
  • Wind surfing
  • Diving
  • Snorkelling
  • Canoeing
  • Hiking
  • Tennis court
  • Golf course
  • Billiard tables
  • Table tennis
  • Yoga class
  • Fishing
  • Pool with view
  • Shallow end
Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) Guest Services
  • Paid airport shuttle
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Business centre
Room Amenities
  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Free toiletries
  • Flat-screen TV
  • AM/FM alarm clock
  • Cots
  • Babysitting/Child services
  • Children's buffet
  • Board games
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Policies

Sandos Caracol Nature Resort & Water Park All Inclusive (Adults Only) applies these conditions to all bookings.
Check-in / Check-out
Check-in
from 15:00 until 23:59
Check-out
until 12:00
Important info
License number008-007-006283/2025
  • Children and extra beds
  • There are no cribs provided in a room.

Frequently asked questions

During your stay at Sandos Caracol Eco Resort All Inclusive, you can dine at La Laguna restaurant, which serves international cuisine.
Sandos Caracol Eco Resort All Inclusive lies in the very heart of the city, within 3 miles to Quinta Avenida.
For a room in Sandos Caracol Eco Resort All Inclusive Playa del Carmen, you will spend approximately $234.
The closest airport is Aeropuerto de Playa del Carmen and it is placed within 0.5 miles from Sandos Caracol Eco Resort All Inclusive.
Popular spots near Sandos Caracol Eco Resort All Inclusive Playa del Carmen include 28 de Julio Square, Quinta Avenida, Nuestra Senora del Carmen Catholic Church, among others.
Restaurants near Sandos Caracol Eco Resort All Inclusive include Los Murales and Koh Thai.
Payment methods available in Sandos Caracol Eco Resort All Inclusive Playa del Carmen include American Express, Visa and Mastercard.
Sandos Caracol Eco Resort All Inclusive provides such facilities as a tennis court, a spa area and an outdoor swimming pool.
Some rooms of Sandos Caracol Eco Resort All Inclusive welcome guests with the following facilities:
  • a sitting area
  • a mini-bar
  • a work desk
  • a balcony
  • a private safe
  • tea/coffee making equipment
  • iron/ironing board
  • smoke detectors
  • a separate toilet
  • an electronic key card
.
Yes, Sandos Caracol Eco Resort All Inclusive Playa del Carmen can arrange bus shuttle service.
Yes, some rooms of Sandos Caracol Eco Resort All Inclusive do have an workspace.
Yes, Sandos Caracol Eco Resort All Inclusive Playa del Carmen does offer bag storage.

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Check-in
4 Sept 2026
Check-out
5 Sept 2026
Guests
2 guests

Adults:

2

Children:

0
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